Returns Policy

Shipping

Be aware, if shipping internationally, LineBreak is not responsible for any import or custom duty charges that your country may charge. It is advised that you research your country's import regulations prior to proceeding with your order.

Orders are usually processed/dispatched within 1-2 full business days, but please allow an additional 3-5 business days for delivery within Australia. Delivery times may vary according to the location of your shipping address if not in a metropolitan area. Business days are Monday-Friday.

Shipping Australia wide!

Orders placed before 12pm each business day are packed and sent the following business day.

We use Australia Post which is normally 3-5 business days, although we advise it can take up to 10 business days from point of dispatch.

Returns

If you are not satisfied with your product that was purchased online, LineBreak.com.au is willing to exchange it, providing the product is returned to us in its original condition (unworn, unwashed and with the tags still attached). The return must be received by LineBreak.com.au within (10) ten days from dispatch. LineBreak.com.au will either exchange the item or refund the amount of the item. In some situations a restocking/admin charge may be implemented at the descretion of Linebreak. Linebreak are not responsible of paying for any shipping charges that may occur - sending products back to Linebreak for returns/refunds will be at the cost of the customer. Any second shipments from Linebreak will not come as a cost to Linebreak, customer must pay these fee's. All of above terms are standard procedure unless agreed otherwise with Linebreak.

 

To process a return, email sales@linebreak.com.au with a detailed explanation of the reason for return (eg. Incorrect size or faulty item) and include a copy of the invoice.

We will respond as quickly as possible with a return authorization and provide you with our return address. Unfortunately, We cannot accept returns not purchased online through LineBreak.com.au. Please return your goods to place of purchase for assessment.

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